ivr service provider

IVR And Auto-Attendant

Interactive Voice Response (IVR)

Give your customers the power to drive conversations.

Create interactive telephony menus which allow your customers to navigate quickly to their required department or service.

Welcome Message
Welcome Message
IVR Voice -WEENstudio
IVR Voice -WEENstudio
IVR Voice -WEENstudioIVR Voice -WEENstudio

Here are the features which will help you deal with inbound calls in a more effective way.

What can an Interactive Voice Response (IVR) system do for my business?

IVR systems are a great way for call centers to automate customer interactions and also call routing. The way they work is simple. The customer calls in, and is then presented with a series of automated options to select from using their landline or mobile telephone keypad. Once a selection has been made further options can be presented and selected from until the relevant area has been reached.

IVRs provide round the clock support and can be used for applications as simple as call-routing and data capture, all the way through to payment collections and carrying out surveys.


Access CRM data to allow customer details to be used for identity authentication and added call context.

Call flow

Establish the stage each of your customers got to in their calls, and analyse those individual stages via reports.


Capture and store customer information during the course of a call. View captured data in reports, and update your systems.

or standalone

Interactive Voice Response (IVR) into your existing telephony system, or deploy a standalone system.


Record the stages reached in calls (E.g. completed payment) and feed those statuses directly into your CRM system.

Round the
clock responsiveness

Make sure a customers call is never missed. Receive calls 24/7.

Improve your company’s image

IVR Voice Script Flowchart

Startups and smaller companies can use IVRs to make it appear that their company is larger than it actually is. If you only have a few people in your company, you can configure IVR prompts that allow callers to talk to sales, support, marketing or technical support, etc. Regardless of what department the caller chooses, they will be routed to the person on your team assigned to answer all of the calls. With an IVR your customers will be impressed with your company’s professionalism.

Collect information about your callers

IVRs collect information about your customer’s needs and will transfer calls to the most appropriate agent or department depending on their IVR input. When calls are directed to agents using technology, the probability that the caller will be transferred to the wrong agent or department will be significantly reduced.

Automate customer support

IVRs allow your customers to solve their own problems and obtain the information they are searching for without speaking with an agent. Automated customer service made simple.

Prioritize calls based on the value

IVRs allow you to prioritize calls based on the caller’s value. When a high-value customer calls, the IVR will route them to the agent who is most qualified to meet their needs. If all of your agents are busy, they will be directed to the front of the waiting queue. Your team will never lose a high-value customer due to poor customer service or a slow answer time.

Route the caller to the right agent or department

IVRs will route your callers to the most appropriate department or the agent that is most qualified to meet their needs.

Call Now: 800 70-60

Email: sales@weenstudio.com

IVR System For Business

What is IVR Service?

IVRS stands for Interactive Voice Response System and basically, it is a software runs over telephone network as a front-end application.

IVR is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via a keypad. In telecommunications, IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which services can be inquired about through the IVR dialogue. IVR systems can respond with pre-recorded or dynamically generated audio to further direct users on how to proceed. IVR systems deployed in the network are sized to handle large call volumes and also used for outbound calling, as IVR systems are more intelligent than many predictive dialer systems.

IVR systems can be used for mobile purchases, banking payments, and services, retail orders, utilities, travel information, and weather conditions. A common misconception refers to an automated attendant as an IVR. The terms are distinct and mean different things to traditional telecommunications professionals—the purpose of an IVR is to take input, process it, and return a result, whereas that of an automated attendant is to route calls. The term voice response unit (VRU) is sometimes used as well.

A simple example of how the IVR system can easily your day-to-day task can be explained from the above graphic. You can configure your IVR system in a way that after working hours either your calls land on a Voice Mail i.e., the caller can leave a recorded message or they can opt for a callback.

Integration with third-party software is also very easy. You can fetch data from any software on the basis of the caller’s number or the unique identification code input by the user on their keypad

Call Now: 800 70-60

Email: sales@weenstudio.com

Professional Voice Recording for Phone System.

Keep in mind experience, quality, and breadth of service are of the utmost importance when choosing a voice recording company. Look for a company that bundles voice talent, a professional-grade sound studio, and the technical expertise to back it up. Email info@weenstudio.com to learn about our on-site talent and facilities, as well as our full library of royalty-free music and effects that can add liveliness and variety to your customers’ IVR recording experiences.

While some voice over services charge for each individual recording or prompt, we take a more practical approach to pricing. After letting you hear a recorded sample based on the text you provide, we record all the IVR prompts you to need, creating separate files as necessary. We then offer a package price for the entire order.

Better customer experience.

Direct callers to the right employee, department, company info, or voicemail so your customers always find who—or what—they’re looking for.

When customers call, your greeting is their first impression—and auto attendant ensures even the smallest businesses sound like a big company.

Audio Quality

When editing and mixing our clients’ projects, WEENstudio exclusively uses Pro Tools, the most advanced and widely used recording platform in the world, so you are guaranteed the highest audio quality.


We are highly sensitive to client requests. Most of our projects are delivered within 24 – 48 hours. Larger projects may take longer, but we are ready to take on any challenge. in a rush?

Quick Casting

Quickly find the right voice actor through our deep search function. We have native talents in every language and we cover every style so you’re guaranteed to find the perfect match!

Full Service

Audio recording, audio editing, video editing, transcription, translation, and subtitling, and just about any post-production service you can think of – we can handle it!

Any Format

• Any Format – mp3, wav (a-Law, u-Law, PCM), sin, vox, gsm, and all other formats needed • Any Language – we currently voice in over 80 Languages • 100% satisfaction guarantee.

Competitive Rates

Complete your project on time and on a budget!
Whatever your post-production audio needs are, we’ve got you covered! while we take care of you and your project details.

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